All Hefty Fabworks products are built to order and can have long production lead times. Please do not order products that you do not intend to keep.

Exception: Orders can be cancelled within 3 business days of the original order date, there is a 4% fee for all orders that are canceled through a credit card no matter how long the order has been placed.

Abandoned Orders: Once your product order is complete and you are notified of its completion, you will have 10 days to either schedule your installation, make any final payments and/or shipping arrangements or schedule a pick up during our business hours. Unless arranged with our staff, all orders that fall outside this 10 day period will begin to accrue a storage fee of 1% of the order total per day past the 10 day grace period. Orders that go beyond 90 days will be deemed abandoned and Hefty Fabworks will not be held liable for the order. There are no cancellations, refunds or replacement product offerings on abandoned products. If a customer wishes to start there order process over, original pricing and availability and production times will be subject to current pricing and current lead times. Hefty Fabworks Inc will issue credit at their discretion for abandoned products that are reordered minus any storage fees or losses incurred due to the original abandoned order.